Contact Us
For the fastest assistance, please open your DiDi Rider App and navigate to the Help Centre from the left-hand menu.
We are here to listen to you.
What do you need?
DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.
Urgent Contact
For safety critical incidents in New Zealand, please contact the 24/7 DiDi Incident Response Team via App.
